The Travel Agents Federation of India (TAFI) was established in 1986. It is a dynamic organisation that guides the travel industry in India. It is a professional body of travel agents coordinating different segments of the travel trade and is a non-political, non-commercial and not-for-profit body.
TAFI’s membership today comprises of 1400 active, associate, allied and affiliate (travel service intermediaries – non-IATA) members from all over India. Over 70% of the ticketing business is handled by TAFI members. TAFI is a proud member of World Travel Agents Associations Alliance (WTAAA) and an affiliate member of the Southern African Tourism Services Association (SATSA). TAFI has signed an agreement with the Federation of Hoteliers and Restaurant Association of India (FHRAI) for the benefit of its members. TAFI is committed to creating a more evolved and stable environment in the travel trade and becoming the cornerstone of the industry.
TAFI represents the travel trade before official bodies of government, airlines and other appropriate forums. It ensures healthy growth of the travel industry by promoting mutual cooperation among TAFI members and by introducing schemes that would benefit TAFI members as well as provide mutually beneficial alternatives to the airline industry.
TAFI augments the development of the travel industry in India by encouraging improvement in the standard of service, inculcating professionalism and spreading awareness and updated information on travel and regulations. It protects the interests of those engaged in the industry by highlighting the need to maintain high ethical standards and ensuring compliance of rules, regulations and guidelines set by the consulates, government authorities and airlines.
TAFI safeguards the interests of the travel agents/travel advisors vis-a-vis service providers such as airlines, consulates, government authorities and the travelling public from exploitation by unreliable travel agents/travel advisors.
TAFI also takes forward its agenda in educating and equipping the members to meet the challenges of tomorrow through regular meetings, seminars and conventions.
To augment the development of the travel trade through consistent improvement in quality and technology and education and inculcate professionalism to meet the challenges of tomorrow.