ECTAA is the voice of European travel agents and tour operators. It regroups the national associations of travel agents and tour operators of 25 EU Member States, of 1 EU accession country as well Switzerland and Norway. All together ECTAA represents some 70.000 enterprises, employing 490.000 persons and generating a turnover of 190 billion Euros.
ECTAA is recognised in Brussels by industry and decision-makers alike as the main representation of both travel agents and tour operators and is an esteemed consultation partner on any policy that may have an impact on travel agents’ and tour operators’ businesses.
ECTAA‘s main tasks consist in monitoring all legislative proposals, non-legislative measures and activities, which have a direct bearing on travel agents’ and tour operators’ businesses; Informing our Members on all European affairs through regular mailings and the organization of meetings; Consulting our Members with a view to adopting common trade positions on legislative proposals, planned initiatives and consultation procedures of European and international organizations; Representing the interests of the trade vis-à-vis the European decision-making institutions and international organizations.
ECTAA also represents the interests of travel agents and tour operators when dealing with other organizations that have an impact on this industry in Europe, such as IATA, ISO, etc. Finally, ECTAA acts as a point of contact for governments in destinations when dealing with tour operator related issues and coordinates the exchange of information amongst Members in key areas of operational delivery (crisis handling, health and safety, sustainable tourism).