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Association of Canadian Travel Agencies – ACTA

World Travel Agents Associations Alliance

Association of Canadian Travel Agencies – ACTA

00975bcMary Jane Hiebert, Manitoba & Nunavut Regions, ACTA Chair, ACTA, Association of Canadian Travel Agencies, maryjane@holiday-travel.cawww.acta.ca

Mission
The Association of Canadian Travel Agencies (ACTA) serves as the focal point for the retail travel services industry, where ideas and resources are pooled into initiatives designed to create and maintain a healthy business and legislative environment in which the retail travel industry will thrive.

About ACTA.
Established in 1977, the Association of Canadian Travel Agencies (ACTA), is a national trade association representing the retail travel sector of Canada’s tourism industry. ACTA is an industry led, nonprofit, membership based organization. After 35 years of successful representation, ACTA remains the premier association for the retail travel industry in Canada. Our membership base includes an essential cross-section of small, medium and large agencies that represents 80% of all booking transactions in Canada

Who is ACTA?
ACTA’s ‘owners’ are its members. They are represented by ACTA’s seven Regional Councils – Atlantic, Quebec, Ontario, Manitoba/Nunavut, Saskatchewan, Alberta/NWT, and British Columbia/Yukon. ACTA is governed by a twelve member policy Board of Directors which include the seven regional council chairs and representatives from the Canadian Institute of Travel Counsellors and the Canadian Corporate Travel Association, and three appointed persons who have the expertise and skills to benefit the Association.
ACTA’s head office is located in Mississauga, from which its President & COO manages the secretariat as well as seven regional offices, each staffed by a Regional Manager, which provide decentralized services to members across the country.
ACTA also captures member input and involvement in the future direction and strategies of the organization and overall industry through regular open forums and ad hoc committees, set up on an as required basis.

Why is ACTA here?

The Association of Canadian Travel Agencies(ACTA) serves as the focal point for the retail travel services industry, where ideas and resources are pooled into initiatives designed to create and maintain a healthy business and legislative environment in which the retail travel industry will thrive. David McCaig, President and COO, ACTA, Association of Canadian Travel Agencies Mississauga, ON, Canada, L4W4Y9 905 282 9294 Established in 1977, the Association of Canadian Travel Agencies (ACTA), is a national trade association representing the retail travel sector of Canada’s tourism industry. ACTA is an industry led, nonprofit, membership based organization. After 35 years of successful representation, ACTA remains the premier association for the retail travel industry in Canada. Our membership base includes an essential cross-section of small, medium and large agencies that represents 80% of all booking transactions in Canada ACTA’s ‘owners’ are its members. They are represented by ACTA’s seven Regional Councils – Atlantic, Quebec, Ontario, Manitoba/Nunavut, Saskatchewan, Alberta/NWT, and British Columbia/Yukon. ACTA is governed by a twelve member policy Board of Directors which include the seven regional council chairs and representatives from the Canadian Institute of Travel Counsellors and the Canadian Corporate Travel Association, and three appointed persons who have the expertise and skills to benefit the Association. ACTA’s head office is located in Mississauga, from which its President & COO manages the secretariat as well as seven regional offices, each staffed by a Regional Manager, which provide decentralized services to members across the country. ACTA also captures member input and involvement in the future direction and strategies of the organization and overall industry through regular open forums and ad hoc committees, set up on an as required basis.
To ensure consumers have professional and meaningful travel counselling by providing effective leadership in a number of key strategic areas on behalf of the retail travel industry members.
Advocacy and Lobbying federal and provincial governments and national and multi-national corporations to ensure a positive environment exists for travel retailers to provide service to travel consumers.
Communications & Public relations to government and travel industry partners to insure they are aware of the importance of the retail travel sector; to the general public to ensure they are aware of the benefits of using ACTA member retailers for their travel needs; and to members and non members to better equip them to manage their businesses.
Perform and communicate Research which is relevant and meaningful to members and partners to enable them to better manage their businesses and work more effectively together.
Facilitate or deliver Education and Training to further professionalize the retail travel sector and add greater value to travel consumers.
Membership Development to ensure the greatest participation rate of the retail travel community in ACTA and maximum impact for businesses and consumers in Canada.