ECTAA is the voice of European travel agents/travel advisors and tour operators. It regroups the national associations of travel agents and tour operators of 27 EU member states, as well Switzerland and Norway and 4 International members.
ECTAA is recognised in Brussels by industry and decision-makers alike as the main representation of both travel agents/travel advisors and tour operators and is an esteemed consultation partner on any policy that may have an impact on travel agents’/travel advisors’ and tour operators’ businesses.
ECTAA‘s main tasks consist in monitoring all legislative proposals, non-legislative measures and activities, which have a direct bearing on travel agents’/travel advisors’ and tour operators’ businesses; informing our members on all European affairs through regular mailings and the organisation of meetings; consulting our members with a view to adopting common trade positions on legislative proposals, planned initiatives and consultation procedures of European and international organisations; representing the interests of the trade vis-à-vis the European decision-making institutions and international organisations.
ECTAA also represents the interests of travel agents and tour operators when dealing with other organisations that have an impact on this industry in Europe, such as IATA, ISO, etc. Finally, ECTAA acts as a point of contact for governments in destinations when dealing with tour operator related issues and coordinates the exchange of information amongst members in key areas of operational delivery (crisis handling, health and safety, sustainable tourism).